Terms of Service

These Terms of Service (“Terms”) are a legal agreement between you and FliPro, Inc. (“FliPro,” “we,” “our,” or “us”) governing your access to and use of the FliPro website, reports, and related services (collectively, the “Service”). Please read them carefully. They include important limitations on our liability and a section on how disputes are resolved.

1. Acceptance of Terms

By accessing or using the Service, creating an account, or purchasing a report, you agree to be bound by these Terms and by our Privacy Policy. If you are using the Service on behalf of a business or another person, you represent that you have authority to bind them. If you do not agree, do not use the Service.

2. Description of the Service

FliPro generates build-feasibility and value reports for properties located anywhere in the United States. A report may include zoning and land-use information, buildable-envelope and dimensional estimates, potential development scenarios (such as additional units or accessory dwelling units), bonus-program eligibility, estimated property value and after-repair value, comparable sales, and AI-generated concept imagery. Reports are assembled from public geographic information systems (GIS), county assessor records, and AI analysis with Google Search grounding. Coverage, available data fields, and accuracy vary by jurisdiction.

3. $10 One-Time Payment & Billing

Each report is a one-time purchase of US$10.00 (plus any applicable taxes). Payment is processed securely by Stripe and is generally required before your full report is generated and delivered. By purchasing, you authorize us, through Stripe, to charge your selected payment method for the amount shown at checkout. We do not store your full card details. Prices may change for future purchases, but the price shown at the time of your purchase is the price you pay for that report.

4. Refunds

We stand behind every report with a generous, no-hassle refund. If your report is wrong or you are simply not satisfied, you can get a fast refund. Full details — including how to request one and how long it takes — are in our Refund Policy, which is incorporated into these Terms.

5. Informational Use Only — No Professional Advice

FliPro reports are estimates generated from public data and AI analysis for preliminary informational and marketing purposes only. They are NOT a zoning determination, and they are NOT legal, architectural, engineering, or financial advice, or a guarantee of buildability or value. Always verify with the local planning department and licensed professionals before relying on this information. Any decision you make — including buying, selling, marketing, financing, designing, permitting, or constructing — is your own responsibility. See our Accuracy Disclaimer for more.

6. No Warranty of Accuracy

We work hard to make our reports accurate, transparent, and well-sourced, but we cannot and do not warrant that any report is complete, current, or error-free. In particular:

• Zoning, land-use, and bonus-program rules change frequently and may have changed since our data was gathered;
• Third-party data — including public GIS layers and county assessor records — may be outdated, incomplete, mismatched to the parcel, or inaccurate at the source;
• Property values, after-repair values, and comparable sales are estimates, not appraisals, and actual market outcomes will differ;
• Buildable-area and dimensional figures are preliminary calculations, not a survey, plan check, or entitlement; and
• Site-specific conditions (easements, overlays, environmental constraints, deed restrictions, utility capacity, and discretionary review) may materially change what is actually permitted or feasible.

7. AI-Generated Content & Concept Imagery

Portions of each report — including narrative analysis and any before/after room or massing visuals — are generated by artificial intelligence. Every AI-generated image is an AI-generated concept for illustration only. It is not a photograph, not a depiction of actual, existing, or guaranteed future condition, and not an architectural or engineering rendering. Renovation outcomes, costs, and feasibility are not guaranteed. You agree not to present any FliPro concept image as a true representation of a property’s real or guaranteed condition, and you are responsible for using such imagery lawfully and without deception in any marketing.

8. Acceptable Use

You agree that you will not:

• Use the Service for any unlawful, deceptive, or fraudulent purpose;
• Misrepresent a report or its concept imagery as professional advice, an appraisal, a survey, or a guarantee;
• Resell, sublicense, scrape, bulk-download, or build a competing product from our reports or data;
• Attempt to gain unauthorized access to, disrupt, or reverse-engineer the Service; or
• Provide false information or use another person’s payment method without authorization.

9. Intellectual Property & License

The Service, including its software, design, text, and report templates, is owned by FliPro, Inc. and protected by intellectual-property laws. When you purchase a report, we grant you a limited, non-exclusive, non-transferable license to use that report and its contents for your own real-estate, business, or personal purposes, including sharing it with your client for a specific transaction. You may not remove our disclaimers or branding, and you may not create derivative products or services from our reports without our written permission.

10. Limitation of Liability

The Service is provided “as is” and “as available,” without warranties of any kind, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. To the maximum extent permitted by law, FliPro, Inc. and its officers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost opportunities, or losses arising from decisions made in reliance on a report. Our total aggregate liability arising out of or relating to a report or the Service will not exceed the amount you paid us for the report giving rise to the claim. By purchasing or using a report, you acknowledge that zoning interpretations, valuation conclusions, construction decisions, and any resulting compliance obligations rest solely with you, your contractors, and your licensed consultants.

11. Indemnification

You agree to indemnify, defend, and hold harmless FliPro, Inc. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Service, your reliance on or distribution of any report or concept imagery, or your violation of these Terms or applicable law.

12. Governing Law

These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of Delaware, without regard to its conflict-of-law rules, and without regard to where you access the Service from within the United States.

13. Dispute Resolution

If you have a concern, please contact us first at support@flipro.com — most issues are resolved quickly and informally. If a dispute cannot be resolved informally, you and FliPro agree that it will be brought exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of those courts. To the extent permitted by law, any claim must be brought within one (1) year after it arises, and you and FliPro each waive any right to participate in a class action.

14. Termination

We may suspend or terminate your access to the Service at any time if you violate these Terms or use the Service unlawfully. Sections that by their nature should survive termination — including accuracy disclaimers, intellectual property, limitation of liability, indemnification, and governing law — will survive.

15. Changes to These Terms

We may modify these Terms from time to time. When we do, we will update the “Last updated” date above. Your continued use of the Service after a change takes effect constitutes acceptance of the updated Terms.

16. Contact

FliPro, Inc. — questions about these Terms can be sent to support@flipro.com.